Maintenance services during the warranty period
Every system sold is covered by a warranty policy for a specific time duration, usually from the date system is delivered to or installed in the customer’s site. During this period of time any technical defect occurred in the system is fully covered by the warranty policy. The many technicians of the company use their broad scientific knowledge and extensive technical experience to ensure every system works and if needed any defective part or component is replaced free of charge. Obviously, the number of days any system is down, for any reason, the warranty period is extended accordingly.
Once the warranty period is terminated, the company will continue its commitment towards its customers through a contract which insures their systems stay in good shape and maintain an effective productivity.
The company’s commitments towards its customers will not end by the delivery of the system. The application training team provide the operators with appropriate trainings to make sure the customer make the best of all the potentials of every system.